The Masthead Resort

Address: 31-41 Commercial Street Provincetown, MA 02657    Reservations: (508) 487-0523

COVID-19 Update

As we have reopened in June after the biggest impacts to our world pertaining to COVID-19 in Spring 2020, we have been preparing with our guests and staff at the forefront of our strategy. We are continuing the monitor the situation in Massachusetts, nationally and globally in order to properly and safely operate our business.

We have prepared our property for the summer season in taking the necessary measures to handle short and long-term stays as we handle check ins and checkouts for our guests. Our biggest focus is on our sanitizing of our units and public areas to make for the safest environment possible for all visitors and team.

We are excited for the Cape Cod summer and for our guests to return to The Masthead. As we move into this next phase of reopening and maintaining daily operations, we want to share our staff has been through the necessary training and are prepared with the proper guidance from the CDC and WHO. The following guidelines have been implemented:

  • Use of a EPA certified disinfectant cleaner
  • Personal Protection Equipment (PPE) will be used by all staff while servicing our property including gloves and face masks
  • Cleaning is focused on “high touch” areas to ensure disinfection
    • Tech: Remote controls, safes, AC units / thermostats
    • Kitchens, bathrooms and common areas (bath fixtures, door / sink / fridge handles, light switches, counter and table tops, etc)
  • Kitchen cleaning: Glasses and dishes will be cleaned / sanitized; proper disinfection is required (bleach solution)
  • Social distancing will be practiced and encouraged at our property both with our staff and guests and we ask this practice to be practiced of our guests in common outdoor areas
  • When turnovers occur, rooms suites and cottages will be provided with as much natural fresh air flow as possible
  • Decorative bedding will be removed
  • Terry, linens and anything requiring laundering will be commercially cleaned

We know you have have certain expectations in the “new normal” when it comes to travel and our goal is to ensure you have confidence we are maintaining a safe and clean environment for your friends and family traveling with you. We strive to meet the necessary standards in compliance with the CDC guidelines when it comes to providing a safe and enjoyable product and experience for our guests. We very excited to have you as our guest as we aim to keep a sterile, clean and satisfactory hospitality environment.

As you consider your upcoming travel plans to Provincetown, please e-mail or call with any questions 

reservations@themasthead.com or 508-487-0523. 

For information on travel to and from the Provincetown please see Getting Here.  

AUGUST 1, 2020 UPDATE: Governor Baker has just announced that effective August 1st, all travelers entering Massachusetts—both out of state residents and Massachusetts residents returning home—must comply with a new travel order. This includes students returning to campuses for the fall semester.

The new travel order requires all visitors and returning residents to fill out a Massachusetts Traveler Form unless they are coming from a state that has been designated a lower risk COVID-19 state or fall into an exemption category. Currently, the lower COVID-19 states are NY, NJ, CT, ME, RI, VT, NH and HI. 

We know Provincetown is a special place and we want our guests to feel confident and comfortable in planning their next trip to visit us and to relax and enjoy Cape Cod’s Only Old Cape Cod Experience, at The Masthead Resort & Cottages. We look forward to welcoming you soon.