The Masthead Resort

Address: 31-41 Commercial Street Provincetown, MA 02657    Reservations: (508) 487-0523

COVID-19 Update

As the effects of COVID-19 (Coronavirus) unfold, we are mindful of keeping our guests and community informed of what we have planned for the upcoming season. It is an ever changing and evolving situation which we are monitoring daily. The health and wellbeing of our guests, team members and local community is paramount to us.

We are taking extra measures before we open for the season and in preparation check in and out for our guests, including increased vigilance and frequency in sanitizing and cleaning to ensure safe environment for all.

We are excited for travel to resume and our guests to return to The Masthead. In anticipation of this, we wanted to share our enhanced service standards to elevate our levels of cleanliness and sanitation in compliance with CDC and WHO guidelines: Please see our new brand standards General Cleaning:

  • Use of a CDC approved disinfectant
  • All in-residence cleaning and maintenance staff to use Personal Protection Equipment (PPE) while cleaning our accommodations and working around our property including disposable gloves and face masks
  • Focused cleaning in “high touch” areas for disinfection
    • Bathrooms (fixtures, handles, switches, hard surfaces – counters, amenity bottles.)
    • Kitchens (handles, knobs, hard surfaces – counter tops, appliances)
    • Remote controls, phones, key pads, safes, thermostats
  • All used dishes and glassware sanitized and replaced in proper storage; proper disinfection is required (bleach solution)
  • Properly washed and sanitized cleaning rags to avoid cross-contamination (possibly colored for different uses)
  • Social distancing practiced at our property both with our staff and we ask the same of our guests in common areas
  • In between Member stays, accommodations should be allowed time for ventilation and natural air flow
  • All linens and towels must be properly cleaned and laundered commercially
  • All decorative bedding removed

We recognize your high standards likely reflect many of these listed and possibly others. We are excited to host you as we work to set the bar for residential sanitation and cleanliness.

Keeping our employees informed and giving them the tools they need to keep themselves and our environment safe is our highest priority.

As you consider your upcoming travel plans to Provincetown, please e-mail or call with any questions 

reservations@themasthead.com or 508-487-0523. 

For information on travel to and from the Provincetown please see Getting Here.  

We know Provincetown is a special place and we want our guests to feel confident and comfortable in planning their next trip to visit us and to relax and enjoy Cape Cod’s Only Old Cape Cod Experience, at The Masthead Resort & Cottages. We look forward to welcoming you soon.